With the growth of quality assurance teams, the need for test management tools become more important for the organizations to be successful in their business processes. Today, organizations are facing a hard time in their product development practices, in the meantime, it’s challenging for organizations to switch from one tool to another as it poses heavy expenses and efforts. If I ask you to think about your recent project on which you are working, you might be already indulged in manual testing, automation testing, load testing, etc while trying to cover almost every aspect of the product, including functionality, accessibility, portability, and more. 

This can be regarded as the reality of “controlled chaos”, which means that you are working on multiple platforms at the same time, constantly assessing risks, and defining which areas of the product require additional testing time and effort at runtime. It’s controlled because you can’t lose track of the process and coverage, but it’s still messy because you are working and you can get feedback from many sources of information in the process of constant discovery and testing. This controlled chaos is one of the reasons that lead to online visibility and the system integrates all the different parts of the process while concentrating test information in a location that is easily accessible to stakeholders.

Therefore, choosing the right test management tool today is more important than ever, and the direct and indirect costs of switching tools are higher than ever.

Choosing a powerful test management tool for your team

Selecting a tool that best matches your business requirements and provides the best possible assistance to your testing teams is crucial for organizations. Here are some of the points to keep in mind when you choose a test management tool;

Functional aspects of a tool – What is the major goal of a test management tool? The typical answer is to improvise the work procedures and to assist the organization’s stakeholders in making better decisions. But how can these goals be achieved if a test management tool itself is inefficient and ineffective in terms of functionality?

When it comes to the functionality of testing, you need to look for a system that can create and manage tests-not only for the current version, but also for the entire life cycle of the project. You should be able to easily reuse your tests, group them as needed, and then assign them to your team for proper execution. If you are looking for a test management system, you want it to integrate with the rest of the test system. You want to be able to integrate between isolated operations to generate a unified point of visibility.

Way of Hosting/Deployment – There are some tools that provide SAAS (Software as service) models or others might provide an on-premises version.  Software as a service model provides quite a large number of fortunes With the help of them you will not face any accessibility-related issues even from distant places, one can easily afford it, can make upgradations, and can also easily scale up. 

Nevertheless, these systems can have errors and can be less vigorous which means you may not be able to reach the service sometimes. 

Customizable or not? – A tool or system that you are planning to use must be customizable which means that you can make a system fit according to your own requirements. Generally, customization is in the form of adding information, through dedicated fields to contemplate the different products your team may be testing, as well as the platforms you want to cover, the different customers you work with, etc.

Customizations are continuously changing and can also vary in the same organization, thereby providing you the ease of doing it on a project basis. 

Support system – In a dream world there isn’t any need for a support system along with you, that assists you whenever you are in need. But congratulations! You are not living in your dreamland so you might need assistance at every single step in your life whether you like it or not. Therefore, when it comes to choosing a test management tool, lookout for a tool that provides support options as well. Support options can range from a community to email only to a live human chat, and even phone calls.

Conclusion

The test management tool is used for creating ease in testing processes but this could only be possible if you become successful in choosing a powerful tool. Otherwise, you may have to face consequences.