Issues and errors appear during various stages of a web development cycle. No matter how hard QA teams try, there are no 100% error-free applications. But it means that organizations always have room for improvement and it allows them to focus on quality assurance. While tracking issues, there are several mistakes that should be avoided to keep on the right track. Most of these revolve around the managerial and technical aspects of web development. QA testers utilize issue tracking tools for an effective and efficient bug tracking process.
Have you ever imagined introducing a new vehicle model without testing it? It will definitely put you and your loved ones’ life at risk. Similarly, software applications that are rolled out without thorough testing or QA process can cost businesses millions of dollars. So, the QA requires gathering feedback from various platforms involved in web development including the project manager, clients, developers, testers and designers. It requires a lot of interaction between team members and clients to gather feedback and it is also important to avoid any miscommunication. This causes unexpected delays in project delivery. Let’s have a look at a few bug tracking mistakes teams should avoid:
- Less Time for QA:
Developing a website is not an easy and simple task, it requires a lot of effort and work. Due to the extreme workload, teams don’t give proper attention to the QA process and they may end up delivering an application with bugs to their clients. It is recommended that you dedicate proper time and attention to quality assurance so that there are no errors in the application that can affect the performance. They should use issue tracking tools for this purpose.
- Communication Issues
Once developers ensure that a website is ready, they ask for stakeholders’ feedback. These teams need maximum feedback that means all the parties involved use their own ways of communication. They should have a single platform where they can share all of their documented feedback with all the stakeholders involved.
- Assumptions
It is one of the most common problems that QA teams face. They assume that bugs were assigned to other team members. Thus, it is essential that all the assigned tasks should be available so that everyone knows they are working according to their roles and expectations. At the end of the day, there should be no confusion. An issue tracking tool can also assure that all issues are assigned to different team members, to keep a balance between their work.
- Inconsistent Defect Reporting
In an ideal situation, testing teams find bugs and report them to the developers. But if there is no proper way of reporting these bugs, there can be problems. QA teams need a proper way to tackle bugs, including identification, reporting, and rectification. All this is only possible with the help of issue tracking tools. Testing teams utilize them to make the most of their software testing efforts. Keeping in mind the above-mentioned mistakes can help in streamlining the issue tracking process.
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